Evaluating Critical Success Factors of ERP Implementation in SMEs
Talluri Sai Kiran1, A Vasu Deva Reddy2
1Talluri Sai Kiran, Koneru Lakshmaiah Education Foundation, Green Fields, Vaddeswaram, Guntur, A P, India.
2A Vasu Deva Reddy, Koneru Lakshmaiah Education Foundation, Green Fields, Vaddeswaram, Guntur, A P, India.
Manuscript received on 02 March 2019 | Revised Manuscript received on 08 March 2019 | Manuscript published on 30 July 2019 | PP: 1144-1149 | Volume-8 Issue-2, July 2019 | Retrieval Number: B1716078219/19©BEIESP | DOI: 10.35940/ijrte.B1716.078219
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: This paper is aimed at reviewing present state of the art (1998-March 2019) on the impact of Enterprise Resource Planning (ERP) implementation in Small and Medium Enterprises (SMEs). It includes critical success factors and critical failure factors.The technique depends on writing survey for optional information gathering. It characterizes the expressions that are utilized to get explore papers from databases and advanced studies on the ERP implementation in SMEs. It additionally incorporates the consideration and prohibition criteria to improve nature of papers. At that point methodical audit is made on the accessible papers to research the effect of ERP usage in SMEs.Critical factors are identified for success and failure of ERP implementations and actual impact of the same on SMEs (add actual success and failure factors here besides impact). The research found in this paper has limitations in terms of the period of which research papers have been reviewed. An implicit limitation is that it does not consider an empirical study except focusing on the state of the art found in the research area. However, its insights will have potential benefits and the directions for future work helps in further scope of the research. This paper contributes to the research on the impact of ERP implementation on SMEs either positively or negatively. It discovers critical success factors, critical failure factors and impact through secondary data collection method. The insights will help SMEs and stakeholders of SMEs and ERP service providers to know the reasons for failure or success and take necessary course of action.
Keywords: Enterprise Resource Planning (ERP), Small and Medium Enterprises, ERP Implementation, Failures, Success Factor.
Scope of the Article: Problem Solving and Planning