IT Governance Assesment at Presidential Secretariat using COBIT 5 Framework
Siti Royani Pasaribu1, Harisno2
1Siti Royani Pasaribu*, Information System Management Department BINUS Graduate Program-Master of Information System Management, Bina Nusantara University Jakarta, Indonesia.
2Harisno, Information System Management Department BINUS Graduate Program-Master of Information System Management, Bina Nusantara University Jakarta, Indonesia.
Manuscript received on April 02, 2020. | Revised Manuscript received on April 18, 2020. | Manuscript published on May 30, 2020. | PP: 532-537 | Volume-9 Issue-1, May 2020. | Retrieval Number: A1457059120/2020©BEIESP | DOI: 10.35940/ijrte.A1457.059120
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Presidential Secretariat according to State Minister Regulation No. 3 of 2015 chapter IV on position, duties and functions that are under the Presidential Secretariat and are responsible to the State Secretariat and in carrying out their duties the Head of the Presidential Secretariat can receive direct assignments from the president. The Presidential Secretariat consists of the Press, Media and Information Bureau (BPMI) which is tasked with carrying out press and media activities, reporting and analyzing news, managing information, data, and documenting the activities of the president and / or wife / husband of the president, state guests, and other important activities . inside and outside the country, as well as the management of the presidential library. IT governance is needed so that the IT process at the Presidential Secretariat can have an important impact on achieving the organization’s vision, mission and strategic objectives. The purpose of this study is to evaluate IT services at the Presidential Secretariat based on COBIT 5 by assessing the level of IT process capability at COBIT 5 and Gap Analysis to determine the priority of IT processes at COBIT 5 in improving IT services. The evaluation evaluation measured from the COBIT 5 framework refers to 7 COBIT 5 processes, namely EDM01, EDM04, APO02, APO04, APO06, BAI08, and DSS03. Furthermore, the COBIT 5 process chosen in writing this research was obtained through data collection methods, namely conducting interviews, distributing questionnaires and observing at the Presidential Secretariat. Data analysis was based on the COBIT 5 framework through a questionnaire taken from 10 respondents using the Rating Scale Formula to find out the Scale of Capacity for each Activity and Output in the selected COBIT 5 process. Then from the evaluation results, it is known that 7 processes are still at Level 1 (Performed) where the results are still below the expected Ability Level, which is Level 4 (Predictable). In order for the Gap Analysis obtained to be 3, the results are used to set recommendations for improvement based on the COBIT 5 Framework.
Keywords: Presidential Secretariat, IT Governance, COBIT 5 Framework, capability level.
Scope of the Article: Patterns and Frameworks