Job Satisfaction: Difference in Levels among Selected Industries
Satish Chand Sharma1, Ravi Gupta2
1Dr. Satish Chand Sharma,Assistant Professor, S.S Jain Subodh P.G (Autonomous) College.
2Dr. Ravi Gupta, Assistant Professor, S.S Jain Subodh P.G (Autonomous) College.
Manuscript received on February 28, 2020. | Revised Manuscript received on March 22, 2020. | Manuscript published on March 30, 2020. | PP: 5698-5703 | Volume-8 Issue-6, March 2020. | Retrieval Number: F7994038620/2020©BEIESP | DOI: 10.35940/ijrte.F7994.038620
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: With increasing competition within every industry and the growing threat of substitute products from other industries, the organizations are facing increasing trouble in maintaining and improving their profitability and productivity levels, given the constraints of modern economy. After achieving a technological oligopoly, the organizations have fallen back on one of the oldest resource available to them – the human resource. Organizations, have off late, realized that a satisfied and contended employee is the primary key to attain better customer satisfaction, revenues and profits that they plan to achieve. Every industry differs from each other, in terms of the workplace environment, compensation structure, availability of the manpower, customer profiles and many such other factors. The authors decided to investigate the levels of employee job satisfaction in seven different industries, namely insurance, banking and finance, travel and tourism, outsourcing, education, healthcare and logistics industry. Taking a sample of 20 employees from each industry, the authors subjected the data collected from these 140 correspondents to the ANOVA tests using f – statistic to analyze the difference in the average job satisfaction levels in these industries. The results clearly exhibited that the healthcare, education and travel and tourism exhibited high levels of job satisfaction, whileinsurance, outsourcing and logistics industries figured low on this parameter. The paper closes with discussing the practical implications of this study for the industry and the scope of future work.
Keywords: Job Satisfaction, Industry Comparison, Industry Specific Job Satisfaction, Job Satisfaction Difference.
Scope of the Article: Automated software specification.