Correlation Between Mentors’ Communication in E-Mentoring, Mentees’ Self-Efficacy and Mentees’ Academic Performance: Evidence from a Malaysian Public Research University
Azman Ismail1, Mohd Mursyid Arshad2, Asyakireen Samsudin3, Nur Izzaty Mohamad4, Najihah Omar5

1Azman Ismail*, Faculty of Economics & Management, Universiti Kebangsaan Malaysia, Selangor, Malaysia.
2Mohd Mursyid Arshad, Faculty of Educational Studies, Universiti Putra Malaysia, Selangor, Malaysia.
2Asyakireen Samsudin, Faculty of Economics & Management, Universiti Kebangsaan Malaysia, Selangor, Malaysia.
3Nur Izzaty Mohamad, Institute of Islam Hadhari, Universiti Kebangsaan Malaysia, Selangor, Malaysia.
4Najihah Omar, Faculty of Economics & Management, Universiti Kebangsaan Malaysia, Selangor, Malaysia.
Manuscript received on February 28, 2020. | Revised Manuscript received on March 22, 2020. | Manuscript published on March 30, 2020. | PP: 5864-5870 | Volume-8 Issue-6, March 2020. | Retrieval Number: F7546038620/2020©BEIESP | DOI: 10.35940/ijrte.F7546.038620

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Abstract: E-mentoring is often viewed as an informal teaching and learning method in excellent higher education institutions. Recent studies highlight that well-designed e-mentoring programs will not be able to support their objectives if mentors do not have capabilities to communicate effectively in the mentoring system. Even though this relationship has widely been examined, the role of mentors’ communication in e-mentoring as a significant determinant is not adequately discussed in the higher education institution literature. Thus, this study was done to assess the correlation between mentors’ communication in e-mentoring, mentees’ self-efficacy and mentees’ academic performance. A survey method was utilized to collect data from students at a public research university in Malaysia. The outcomes of the Statistical Package for Social Science displayed that the competency of mentors to openly deliver mentoring information through technology media had strongly invoked mentees’ self-efficacy. As a result, this situation could lead to an enhanced mentees’ academic performance in the examined higher education institution.
Keywords: E-Mentoring, Mentors’ Communication, Self-Efficacy, Academic Performance.
Scope of the Article: IoT Application and Communication Protocol.