Evaluation of Multipurpose Terminal Efficiency
Kasypi Mokhtar1, Norfuzilawati Yusoof2, Rudiah Md Hanafiah3, Siti Marsila Mhd Ruslan4, Wan Muhamad Amir Wan Ahmad5
1Kasypi Mokhtar, School of Maritime Business and Management Universiti Malaysia Terengganu, Malaysia.
2Norfuzilawati Yusoof, School of Maritime Business and Management Universiti Malaysia Terengganu, Malaysia.
3Rudiah Md Hanafiah, School of Maritime Business and Management Universiti Malaysia Terengganu, Malaysia.
4Siti Marsila Mhd Ruslan Wan, School of Maritime Business and Management Universiti Malaysia Terengganu, Malaysia.
5Wan Muhamad Amir Wan Ahmad, School of Dental Sciences Universitiy Sains Malaysia.

Manuscript received on 05 April 2019 | Revised Manuscript received on 12 May 2019 | Manuscript published on 30 May 2019 | PP: 3260-3266 | Volume-8 Issue-1, May 2019 | Retrieval Number: F2685037619/19©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: Port efficiency plays an important element that associates with port competitiveness and performance. Due to that, having a good infrastructure is the key determinant of the port, and this includes a well-operated multipurpose terminal. The nexus of multipurpose terminal is crucial towards improving the port efficiency as it could intensify cargo traffic and meet customer requirements. Hence, this study intended to look at this issue by determining the efficiency of port technical competence by looking at the Kemaman Port Consortium (KPK) as the main focus. In this study, the bulk, chemical and liquid sections of the port from the period of 2015 to 2017 are analysed using Data Envelopment Analysis (DEA). The result shows that the East Wharf and Liquid Chemical Berth (LCB) sections are the most efficient section for Kemaman Port Consortium. It is expected that this study could be beneficial to terminal managers to further promote resource utilisation for a more robust development in operational efficiency.
Keywords: Technical Efficiency, Multipurpose Terminal, DEA.

Scope of the Article: Performance Evaluation of Networks