The Challenges of Maintaining and Managing High Rise Buildings: Commercial Vs Residential Buildings
M.S. Khalid1, A.H. Ahmad2, M.F. Sakdan3

1M.S. Khalid, School of Government, Universiti Utara Malaysia, Sintok, Kedah, Malaysia.
2A.H. Ahmad, School of Government, Universiti Utara Malaysia, Sintok, Kedah, Malaysia.
3M.F. Sakdan, School of Government, Universiti Utara Malaysia, Sintok, Kedah, Malaysia.
Manuscript received on 25 March 2019 | Revised Manuscript received on 04 April 2019 | Manuscript Published on 27 April 2019 | PP: 193-196 | Volume-7 Issue-6S2 April 2019 | Retrieval Number: F10280476S219/2019©BEIESP
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Abstract: The issues surrounding the maintenance and management of high – rise buildings in Malaysia have long been a topic for discussion. This has resulted in significant changes to the rules and regulations governing Malaysia’s stratified buildings. Now, the Strata Management Act 2013 (Act 757), which entered into force on June 1, 2015, is the main reference document outlining the roles and responsibilities of COB and JMB in maintaining and managing high – rise / stratified buildings. In terms of the management and maintenance of stratified buildings, Act 757 recognized the formation of two main entities: the Building Commissioner (COB) and the Joint Management Building (JMB) before the Management Corporation (MC) was formed. The study focused solely on the MC of the perspective of commercial buildings in Jitra, Kedah Malaysia, for the purposes of this article because that particular building was only the commercial building that the MC had established. In terms of the management and maintenance of the subdivided stratified buildings, the Act 757 clearly stipulated specific duties and powers for the JMB / MC, without mentioning whether those high – rise properties were residential or commercial. This study therefore aims to identify from the MC’s perspective the challenges of maintaining and managing high rise commercial buildings compared to residential buildings. In order to gather in-depth information in line with the qualitative approach, the data were collected using the face-to-face interview method. The respondent of this study was the selected case study chairman of the MC of the Jitra commercial buildings, Kedah Malaysia. The finding showed that the MCs of commercial buildings were required to perform additional tasks such as tenancy management, marketing strategy and prolonging investment sustainability compared to the JMBS / MCs of residential buildings. Failure to perform these specific tasks may jeopardize the particular buildings ‘ business sustainability.
Keywords: Commissioner of Buildings (COB), Joint Management Body (JMB) and Management Corporation.
Scope of the Article: Building Climate Systems