Critical Succsess Factors E-Participation for E-Government
Shofa Shofia1, Meyliana2, Achmad Nizar Hidayanto3, Harjanto Prabowo4
1Shofa Shofia, Doctor of Computer Science Department, Bina Nusantara University, Jakarta, Indonesia. Universitas Buana Perjuangan Karawang, Karawang, Indonesia.
2Meyliana*, Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia.
3Ahmad Nizar Hidayanto, Faculty of Computer Science, Universitas Indonesia, Depok, Indonesia.
4Harjanto Prabowo, Management Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Jakarta, Indonesia.
Manuscript received on January 05, 2020. | Revised Manuscript received on January 25, 2020. | Manuscript published on January 30, 2020. | PP: 4010-4016 | Volume-8 Issue-5, January 2020. | Retrieval Number: E6246018520/2020©BEIESP | DOI: 10.35940/ijrte.E6246.018520
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: E-participation is an interactive information technology service from citizens towards the government. The research problem in this paper is what critical factors the success of E-participation at this time. They are many literature review papers on the Critical success factor (CSF) E-participation on E-government. This paper provides an explanation of E-participation, e-government to the variable used to determine the success of E-participation in electronic governance. The purpose of this paper is to select and synthesize several papers relating to e-participation in E-government and to look for the critical success factor. This paper aims to synthesize a critical success factor of e-participation in e-government electronically in terms of data transparency and an interactive response from the government to support E-participation services. The methodology used in this paper is to select a systematic literature in terms of the approach of the paper published 2008-2019. 22 papers have been found that are relevant to E-participation in e-government. The results of this research paper are the critical success factors of E-participation in E-government.
Keywords: E-participation, E-Government, Critical Success Factor, Service, Transparent.
Scope of the Article: Middleware for Service Based Systems.