The Outcome of Employee Commitment in Healthcare Industry
R. Indradevi1, E.Veronica2

1Dr. R. Indradevi, Associate Professor, VIT Business School, VIT, Vellore (Tamil Nadu), India.
2Dr. E. Veronica, Assistant Professor, DKM College for Women, Vellore (Tamil Nadu), India.
Manuscript received on 17 December 2018 | Revised Manuscript received on 28 December 2018 | Manuscript Published on 09 January 2019 | PP: 506-510 | Volume-7 Issue-4S November 2018 | Retrieval Number: E2078017519/19©BEIESP
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Abstract: Objective: The demand for healthcare service is increasing due to awareness of people on the importance of health and quality of life. Hence, it has become very essential for healthcare organizations to look at strategies for quality service delivery for patient satisfaction. Among the various strategies for enhanced employee outcome, medical employee’s commitment to organization is very important. This study examined the relationship between employee commitment and its outcome in healthcare Industry. Purpose: This paper examines the impact of employee commitment and employee outcome like intention to leave, work stress and individual performance in healthcare industry. And also to understand whether demographic variables like Age, Gender and Experience exhibit difference on Continuous Commitment and employee outcome. Findings: A strong relationship was identified between employee’s continuous commitment and employee outcome. Intention to leave or quit is greatly affected by lack of commitment to the organization and work stress. When employee’s continuous commitment is high, and they understand the cost of leaving the organization, then turnover intension will be low. Research limitations: The impact of employee commitment employee outcome was only measured. The important aspect patient’s satisfaction was not measured. Practical Implications: Employees committed towards their organizations are very enthusiastic and render maximum productivity to their organization. It is evident that employees with continuous commitment understand the cost of leaving the job and need of holding the present job and so job turnover is less. This makes them highly productive. Increase in employee commitment will help health care Industry to retain employees and move ahead to experience global competition.
Keywords: Employee Commitment, Continuous Commitment, Intention to Leave, Work Stress, Individual Performance.
Scope of the Article: Healthcare Informatics