The impact of Supervisor Support towards Extra-Role Behavior
Asyakireen Samsudin1, Azman Ismail2
1Asyakireen Samsudin*, Faculty of Economics & Management, Universiti Kebangsaan Malaysia, Selangor, Malaysia.
2Azman Ismail, Faculty of Economics & Management, Universiti Kebangsaan Malaysia, Selangor, Malaysia.

Manuscript received on November 12, 2019. | Revised Manuscript received on November 25, 2019. | Manuscript published on 30 November, 2019. | PP: 5109-5113 | Volume-8 Issue-4, November 2019. | Retrieval Number: D8318118419/2019©BEIESP | DOI: 10.35940/ijrte.D8318.118419

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Abstract: Effective supervisor support consists of two main features: emotional and instrumental support. Recent studies from the perspective of organizational climate which focus on the execution of such features among supervisors has a significant impact towards positive employee outcomes especially in their extra-role behavior. Even though this relationship has been widely explored, the role of supervisor support as a vital construct is still less discussed in the organizational climate literature. Therefore, this research was conduct to investigate the relationship between supervisor support and extra-role behavior. The data was collected using survey on 113 executives and non-executives from a telecommunication organization. The findings from the Smart PLS model analysis revealed that, extra-role behavior contributed to 31% variance on the proposed model. This shows that the ability of supervisors to provide emotional and instrumental support to employees has led to an increase in their extra-role behavior in the organization. The implications of this study in relation to theories, methodologies and organizational practitioners are also discussed.
Keywords: Supervisor Support; Emotional Support, Instrumental Support, Extra-Role Behavior.
Scope of the Article: Software Engineering Decision Support.