Business Performance Measures for the Third-Party Logistics Industry in UAE
R. Ashok1, R. Rajesh2
1R.Ashok, Department of Mechanical Engineering, Noorul Islam Higher Education, Kumaracoil, Tamilnadu, India.
2R. Rajesh, Principal, Rohini College of Engineering & Technology, Anjugrammam, Tamilnadu, India.

Manuscript received on November 20, 2019. | Revised Manuscript received on November 26, 2019. | Manuscript published on 30 November, 2019. | PP: 2952-2958 | Volume-8 Issue-4, November 2019. | Retrieval Number: D7112118419/2019©BEIESP | DOI: 10.35940/ijrte.D7112.118419

Open Access | Ethics and Policies | Cite  | Mendeley | Indexing and Abstracting
© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (

Abstract: Third party logistic market is booming everywhere in the world. Globalization of world economy, focusing on core competencies, logistic cost reduction, and delivery performance made companies focus on outsourcing logistics. Third party logistic market is an emerging trend in the United Arab Emirates. Due to the economic development, easy access to open business market, technological development, robotization of 3PL industry and globalization are the few determinants that the organizations wanted to invest their money in UAE. Third party logistic market is growing fast in Abu Dhabi in the same way as in Dubai, where the 3PL market is highly adopted with IT application and robotization in their 3PL operations. Data have been collected from the 3PL clients and the precise data were collected through questionnaire and field visit. Actually 102 calculated 3PL user companies took an interest in the survey. The collected information was analyzed by Friedman’s test. This study reveals clear understanding about the various business performance measures for the third-party logistic industry in Abu Dhabi, UAE. Results have demonstrated that all the business performance measures in the 3PL user organizations have the “P” value which is under 0.01, with the null hypothesis rejected at 1 percent level of significance.
Keywords: 3PLs, Friedman’s Ranking Analysis, Business Measures, Questionnaire Survey, Abu Dhabi.
Scope of the Article: Big Data Analytics and Business Intelligence.