Effects of Catastrophe on a Queueing System with Voice over Internet Protocol
M.Balasubramanian1, Abel Thangaraja.G2, Bharathidass.S3
1M.Balasubramanian, Assistant Professor, Department of Statistics, Periyar E.V.R. College (Autonomous), Bharathidasan University( Affiliation), Tiruchy, Tamilnadu, India.
2Abel Thangaraja.G, Assistant Professor and Head of the Computer Science, KayPeeYes College of Arts and Science, Kotagiri, Tamilnadu,  India.
3Bharathidass.S, Assistant Professor, Department of Statistics, Periyar E.V.R. College (Autonomous), Bharathidasan University( Affiliation), Tiruchy, Tamilnadu, India.

Manuscript received on November 20, 2019. | Revised Manuscript received on November 28, 2019. | Manuscript published on 30 November, 2019. | PP: 7301-7305 | Volume-8 Issue-4, November 2019. | Retrieval Number: D5289118419/2019©BEIESP | DOI: 10.35940/ijrte.D5289.118419

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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: Consider a retrial queue with VoIP calls and two kinds of heterogeneous services such as essential and optional services. The multiple vacation policy, retrial policy, customer’s impatience and the concept of catastrophe are adopted to derive the required solutions. The steady state system size distribution and probability generating function under different level have been obtained. Based on some assumptions, special and particular cases are discussed.
Keywords: VoIP, Catastrophe, Impatience, Optional service, Vacation and Retrial policies.
Scope of the Article: Network Protocols & Wireless Networks.