Universities and Cross-Cultural Management: Opportunities and Technologies for Improving the Quality of Services in Education
Natalia Vasilievna Philippova1, Svetlana Ivanovna Karpova2, Nina Alexandrovna Oparina3, Mikhail Yurievich Bykov4, Oleg Nikolayevich Makarov4, Deni Dokkaevich Saydulaev5
1Natalia Vasilievna Philippova, Plekhanov Russian University of Economics, Moscow, Russia. Svetlana Ivanovna Karpova, Moscow City University(MGPU), Moscow, Russia.
2Nina Alexandrovna Oparina, Moscow City University(MGPU), Moscow, Russia.
3Mikhail Yurievich Bykov, Russian University of Transport, Moscow, Russia.
4Oleg Nikolayevich Makarov, Russian University of Transport, Moscow, Russia.
5Deni Dokkaevich Saydulaev, Chechen State University, Grozny, Russia.

Manuscript received on November 15, 2019. | Revised Manuscript received on November 28, 2019. | Manuscript published on 30 November, 2019. | PP: 9069-9074 | Volume-8 Issue-4, November 2019. | Retrieval Number: D4533118419/2019©BEIESP | DOI: 10.35940/ijrte.D4533.118419

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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: The relevance of the research topic is due to modern trends in world development, which indicate the need for the readiness of higher education for intercultural cooperation and cross-cultural interaction, contributing to the emergence of new elements and forms of cultural activity and correcting values, behaviors, and lifestyles (both universal and culture-specific). The purpose of this article is based on the justification of the theoretical foundations of the research problem to establish the conditions for the development of cross-cultural interaction and methods of university management associated with the formation of readiness of pedagogical process participants to cross-cultural interaction. The relevance of the search for new approaches to the organization of university cross-cultural management is noted in the article. The rating of readiness components for cross-cultural interaction, conditions of development of cross-cultural interaction, and methods used for the formation of skills of cross-cultural interaction are defined.
Keywords: University, Cross-Cultural Management, Cross-Cultural Interaction, Educational Process, Methods of Cross-Cultural Management, Cross-Cultural Integrator.
Scope of the Article: Smart Learning and Innovative Education Systems.