Socio-economical Costs and Benefits of E-Governance in India through CSCs
Deepa1, Prateek Gupta2

1Dr. Deepa, Assistant Professor, KIET School of Management, Ghaziabad, U.P. (India)
2Dr. Prateek Gupta, Associate Professor, KIET School of Management, Ghaziabad, U.P. (India)

Manuscript received on 14 August 2019. | Revised Manuscript received on 19 August 2019. | Manuscript published on 30 September 2019. | PP: 4764-4772 | Volume-8 Issue-3 September 2019 | Retrieval Number: C6861098319/2019©BEIESP | DOI: 10.35940/ijrte.C6861.098319
Open Access | Ethics and Policies | Cite | Mendeley | Indexing and Abstracting
© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (

Abstract: The key influence of E-Governance is to improve government procedures, linking people and building peripheral contacts by e-services. But because of some ins and outs citizens are not cognizant about such facilities and services or fail to receive such services up to its extent. Therefore, these services are suffering from meagre enactment. It is discussed in the past studies that the ICT play vital and significant role in societal development. ROI cannot be the focused and foremost objective when e-government projects are envisaged. These are frequently determined for attaining and preparing effectiveness in delivery of services. To raise usefulness, The Indian Government conveyed the idea of Common Service Centres (CSCs). CSCs are the common point for offering the necessary public useful services like social development schemes, banking & finance, health, education skill development and agriculture to citizens in rural and remote areas of the country. The key objective of present study is to evaluate the role of Government, Semi-Government, CSCs and other various agencies in promoting E-Governance facilities with high societal benefits in India.
Index terms: E-Governance, CSCs, SCBA, Societal Development, Awareness.

Scope of the Article: E-Governance