Emotional Intelligence and its Impact on the Organizational Performance-using SEM
Joiceswarnalatha R1, V. Murali Krishna2
1Joiceswarnalatha R, Research Scholar, Bharathiar School of Management and Entrepreneur Development, Bharathiar University, Coimbatore (Tamil Nadu), India.
2V. Murali Krishna, Department of Management Studies, SITAMS, Chittoor (Andhra Pradesh), India.
Manuscript received on 24 August 2019 | Revised Manuscript received on 05 September 2019 | Manuscript Published on 16 September 2019 | PP: 1002-1012 | Volume-8 Issue-2S6 July 2019 | Retrieval Number: B11050782S619/2019©BEIESP | DOI: 10.35940/ijrte.B1105.0782S619
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: There are drastic advancements in the technology. This is having an impact on the world wide organizations which is stressing them to perform better to with stand the competition. In India, one of the largest contributing sectors for the Indian economy is IT sector. Employees are the biggest assets for the organizations to perform well. We can see the number of IT companies cropping up and number of IT companies winding off. We can also see many employees hopping from one organization to other and also few of them being terminated by the organization itself. This study aims to study the employees’ capacity to know about themselves, others and their contributions to the organization. This study main intention is to know impact of emotional intelligence levels of the employees from IT sector on their organizational performance levels. The IT professionals of sample size 463 from Hyderabad, Telangana is chosen. Structural equation modeling is used for building the model. It was observed that there was constructive significant impact of emotional intelligence levels of employees on their organizational performance.
Keywords: Emotional Intelligence, Employee Engagement, Job Satisfaction, Organizational Performance, Organization Commitment, Quality of Work Life, Relationship Management, Stress, Self Management, Self Awareness, Social Awareness.
Scope of the Article: Swarm Intelligence