The Impact of Human Resource Practices on Employees’ Performance through Job Satisfaction at Saudi Ports Authority Based on the Assumption of Maslow Theory
Mohammed Saud Mira1, Yap Voon Choon2, Chan Kok Thim3
1Mohammed Saud Mira, Department of Management Multimedia, University (MMU), Persiaran Multimedia, Cyberjaya, Selangor, Malaysia.
2Yap Voon Choon, Department of Management Multimedia, University (MMU), Persiaran Multimedia, Cyberjaya, Selangor, Malaysia.
3Chan Kok Thim, Department of Management Multimedia, University (MMU), Persiaran Multimedia, Cyberjaya, Selangor, Malaysia.
Manuscript received on 16 October 2019 | Revised Manuscript received on 22 October 2019 | Manuscript Published on 02 November 2019 | PP: 400-408 | Volume-8 Issue-2S9 September 2019 | Retrieval Number: B10920982S919/2019©BEIESP | DOI: 10.35940/ijrte.B1092.0982S919
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Saudi Ports is one of the busiest seaports in the world and the biggest ports in the Middle East.It has the largest and most diversified economy in the Middle East with industrial exports that are internationally oriented. The Port Authority played a great role to increase the economics of the country through, cargo handling Imports and exports goods. Saudi Ports Authority has nine main ports on the two cost of the kingdom which achieved 95% of export and imports goods through the kingdom’s seaports while 55% of the cargo handled is exported. however, cargo’s over stock is the main issue that recently came up which raise the price of cargo’s handle up to 200%, which as a result of lack of job satisfaction among employees in cargo section and lack appropriate human resource practices. Therefore, our study takes a step to examine the role of human resource practice on employee’s performance and also the mediating role of job satisfaction in the relationship between human resource practices and employee’s performance in Saudi Port Authority. Moreover, this study will validate of the assumption of Maslow theory. This study will be based on primary data (survey Questionnaire).
Keywords: Human Resource Practices, Job Satisfaction, Employees’ Performance, Maslow Theory, Cargo Section, Saudi Ports Authority.
Scope of the Article: Social Sciences