Revolution of E-Wallets Usage among Indian Millennial
Mridula M Menon1, Harihara Sudhan Ramakrishnan2
1Mridula M Menon, Ms. Mridula M Menon; Research Scholar- Dept. of Management Studies; Hindustan Institute of Technology and Science; Chennai, Tamil Nadu 603103.
2Dr. Harihara Sudhan Ramakrishnan; Assistant Professor-Dept. of Management Studies; Hindustan Institute of Technology and Science; Chennai, Tamil Nadu 603103.
Manuscript received on 05 August 2019. | Revised Manuscript received on 10 August 2019. | Manuscript published on 30 September 2019. | PP: 8306-8312 | Volume-8 Issue-3 September 2019 | Retrieval Number: C6601098319/2019©BEIESP | DOI: 10.35940/ijrte.C6601.098319
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: India is already pacing ahead on the trajectory of a major digital revolution. Digitalization in the mechanism of sending and receiving payments is definitely considered as the milestone in the age of cashless economy. While the usage of smartphones along with the easily and readily available Internet access is already at its peak and continuing to increase among the Indian population, both urban and rural, the acceptance of the electronic payment method or E Wallets is the focus of this paper. This paper intends to empirically examine the adoption patterns of e wallets by the respondents. A survey of customer perception Vis a Vis usage pattern levels regarding e wallets will be made based on a study on the Indian millennial population. It also helps identify the hurdles and challenges to the adoption of e wallets. Therefore, the purpose of this study is to explore the adoption of the e wallet among Indian millennial with focus on (1) the adoption levels of e-wallets, (2) the usage patterns of e wallets, (3) the preference for e-wallets, and (4) the challenges in using e-wallets. In order to accomplish the aforesaid purpose a well-structured questionnaire will be circulated to the millennial population based out of the Chennai City, wherein they were asked questions with regards to adoption of e wallets. The study would be a valuable input to the research areas of finance, by divulging into E wallet payment systems in India, an emerging concept.
Keywords: Finance, Indian Millennial, Digital Wallets
Scope of the Article: Digital Rights Management