Exploring the Coping Strategies that Improve Resiliency among Flood Victims in Kelantan, Malaysia
Noremy Md Akhir1, Mohammad Rahim Kamaluddin2, Aizan Sofia Amin3, Rusyda Helma Mohd4, Nur Hafizah Md Akhir5

1Noremy Md. Akhir, Senior Lecturer, National University of Malaysia, Selangor, Malaysia.
2Mohammad Rahim Kamaluddin, Senior Lecturer, National University of Malaysia, Selangor, Malaysia.
3Aizan Sofia Amin, Senior Lecturer, National University of Malaysia, Selangor, Malaysia.
4Rusyda Helma Mohd, Lecturer, National University of Malaysia, Selangor, Malaysia.
5Nur Hafizah Md. Akhir, Ph.D Student, University of Sciences Malaysia, Penang, Malaysia.
Manuscript received on 17 September 2019 | Revised Manuscript received on 04 October 2019 | Manuscript Published on 11 October 2019 | PP: 67-73 | Volume-8 Issue-2S10 September 2019 | Retrieval Number: B10100982S1019/2019©BEIESP | DOI: 10.35940/ijrte.B1010.0982S1019
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: The major flood incident in Kelantan in 2014 was an unexpected disaster that caused physical destructions as well as psychological problems. A number of literatures have highlighted coping strategies as one of the resilience factor that can actually protect the flood victims from experiencing psychological distress. With this in mind, this study was conducted explore the coping strategies used by the flood victims in Kelantan. A total of 28 flood victims were selected as potential informants in this study based on predetermined inclusion criteria using a purposive sampling method. A qualitative research design using case study approach was employed in this study. In-depth and face to face interview sessions were carried out using an interview guide. The interviews were analyzed using thematic analyses and four main coping strategies were emerged as themes namely, problem focused coping, emotion focused coping, religious coping and maladaptive coping strategy. The coping strategies used by the victims to improve resiliency were discussing from the context of psychological and social work perspectives. It is anticipated the findings of this study would provide valuable information for the development of crisis intervention programs and modules.
Keywords: Coping Strategy, Resiliency, Flood Victims, Flood Disaster.
Scope of the Article: Social Sciences