Factors Influencing the Contractor Performance in Water Supply Projects in Rwanda
Innocent Ndikubwimana1, Abednego Gwaya2, Titus Kivaa Mbiti3
1Mr. Innocent Ndikubwimana: Department of Construction Project Management, JKUAT
2Dr. Abednego Gwaya: Department of Construction & Management JKUAT.
3Dr. Titus Kivaa Mbiti: Department of Bldg Econ, University of Nairobi.

Manuscript received on 21 April 2019 | Revised Manuscript received on 26 May 2019 | Manuscript published on 30 May 2019 | PP: 3402-3407 | Volume-8 Issue-1, May 2019 | Retrieval Number: A3452058119/19©BEIESP
Open Access | Ethics and Policies | Cite | Mendeley | Indexing and Abstracting
© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: Construction industry in Rwanda is facing the poor Contractor performance in Water Supply Projects due to different factors. The research presents the results from field surveys conducted to identify and assess relative importance of critical factors influencing the contractor performance in water supply projects in Rwanda. The water supply projects are heavily affected by the application of the management tools and other causes of poor, if anybody does not know which factors may cause the poor performance then he cannot be successful. In this study the different water projects were investigated based on biggest respondent project in terms of money and complexity. In this research the questionnaires distributed to projects team members like owners, consultants, contractors, engineers and other stakeholders to obtain required data for assessing factors influencing contractor performance. The research categorized the factors into four main groups such as Client, Contractor, Consultant and External related factors. But the research was limited to the client and contractor related factors. Financial issues, Management Methods, Poor Implementation of project schedule, Design Errors, Lack of knowledge for new technology, Importation process, inadequate experience, Under Costing the project, Weak Organizational of the company, Staff Capacity, Inadequate Labors, Applied Management tools, etc are the potential factors that are likely to affect the time, cost and quality of projects and to know them help to avoid extra costs through claims and disputes when poor performance or failure are experienced.
Keywords: Construction Project Management, Water Supply Projects, Contractor Performance, Relative Importance Index.

Scope of the Article: Water Supply and Drainage