A Study to Identify the Adoption Intention of PEN Card amongst Diverse Groups
Rahul Kumar Ghosh1, Anirban Das2, Samir Kumar Bandyopadhyay3

1Rahul Kumar Ghosh, Department of Information Technology, Seacom Skills University, Bolpur (West Bengal), India.
2Dr. Anirban Das, Department of Computer Science & Engineering, University of Engineering & Management, Kolkata (West Bengal), India.
3Dr. Samir Kumar Bandyopadhyay, Department of Computer Science & Engineering, University of Calcutta, Kolkata (West Bengal), India.
Manuscript received on 20 June 2019 | Revised Manuscript received on 11 July 2019 | Manuscript Published on 17 July 2019 | PP: 1190-1197 | Volume-8 Issue-1C2 May 2019 | Retrieval Number: A12110581C219/2019©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: In India, the use of information technology in the private sector is a reality in all areas. However, in terms of public governance, India has been operating very slowly. The population is not yet sufficiently developed and the infrastructure is not up to date. Under these circumstances, providing public services to the general population is extremely difficult. A general perceptual Intention to Adopt (IA) model and a technological framework have been developed in advance to support the IA model through Permanent Education Number (PEN) card to propose the electronic credential system in Indian education system. However, the differences in the intention to adopt the PEN card were not measured. Therefore, this study was conducted to measure the differences in intention for adoption of PEN card among various groups of adopters. The present study concludes that among the three groups (students, teachers and non-teaching staff), two groups, namely students and non-teaching staff, are having an early adoption intention compared to the teaching staffs.
Keywords: Education System, PEN Card, E-Governance, E-Credentials, Digitalization, Permanent Education Number, ICT, One-Way ANOVA.
Scope of the Article: System Integration